The bottom has dropped out for America’s airlines. More than 90 percent of passengers have disappeared. Airports feel deserted. And despite a huge government bailout, there’s growing concern that not all the major carriers will survive past September. Meanwhile, passengers are unsure whether it is safe to fly and there’s a whole new routine for getting from place A to place B that involves more than masks and hand sanitizer.
NBC Correspondent Tom Costello has been covering the airline industry for 15 years, and says he’s never seen anything like this, for the industry or the flying public.
Trymaine Lee talks to Tom about what the airlines are doing – and not doing – to win back the public’s confidence and save their businesses. No matter what, flying may never be the same.
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